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Evidence Guide: MSMSUP309 - Maintain and organise workplace records

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MSMSUP309 - Maintain and organise workplace records

What evidence can you provide to prove your understanding of each of the following citeria?

Identify records to be stored

  1. Classify records to be maintained in relation to customer requirements, quality system or production requirements
  2. Identify requirements for completion of workplace records in accordance with workplace procedures
  3. Record and collate information ensuring appropriate information and any samples are included in an appropriate manner
Classify records to be maintained in relation to customer requirements, quality system or production requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify requirements for completion of workplace records in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Record and collate information ensuring appropriate information and any samples are included in an appropriate manner

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element

1

Identify records to be stored

1.1

Classify records to be maintained in relation to customer requirements, quality system or production requirements

1.2

Identify requirements for completion of workplace records in accordance with workplace procedures

1.3

Record and collate information ensuring appropriate information and any samples are included in an appropriate manner

2

Maintain filing arrangements

2.1

Identify organisation system for records

2.2

Categorise and file records following workplace conventions

2.3

Deal with obsolete or non-conforming records following workplace procedures

2.4

Identify problems and take appropriate action

3

Respond to information requests

3.1

Interpret requests for information and prioritise

3.2

Locate and provide information requested within required workplace policies and timeframes

3.3

Collate information as required according to procedures

4

Organise file movements

4.1

Identify files to be relocated

4.2

Confirm logistics of relocation

4.3

Ensure files are relocated as organised

4.4

Complete records of movement and file following workplace procedures

5

Maintain security of workplace records

5.1

Identify security requirements for workplace records

5.2

Maintain security arrangements for files

5.3

Notify (any) security breaches to appropriate personnel

Required Skills and Knowledge

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element

1

Identify records to be stored

1.1

Classify records to be maintained in relation to customer requirements, quality system or production requirements

1.2

Identify requirements for completion of workplace records in accordance with workplace procedures

1.3

Record and collate information ensuring appropriate information and any samples are included in an appropriate manner

2

Maintain filing arrangements

2.1

Identify organisation system for records

2.2

Categorise and file records following workplace conventions

2.3

Deal with obsolete or non-conforming records following workplace procedures

2.4

Identify problems and take appropriate action

3

Respond to information requests

3.1

Interpret requests for information and prioritise

3.2

Locate and provide information requested within required workplace policies and timeframes

3.3

Collate information as required according to procedures

4

Organise file movements

4.1

Identify files to be relocated

4.2

Confirm logistics of relocation

4.3

Ensure files are relocated as organised

4.4

Complete records of movement and file following workplace procedures

5

Maintain security of workplace records

5.1

Identify security requirements for workplace records

5.2

Maintain security arrangements for files

5.3

Notify (any) security breaches to appropriate personnel

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria and must include the ability to:

collate and file information, records and related materials according to record keeping, filing and security requirements

prioritise and respond to requests for information from records and/or files to be relocated

identify and locate records

apply operational knowledge to non-routine problems

complete workplace forms and records

read and interpret procedures, work instructions, forms and records.

Evidence must be provided that demonstrates knowledge of:

organisational procedures, including those covering:

data systems and data security

record keeping

privacy

intellectual property (IP)

record retention schedules and record destruction procedures.

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Regulatory framework

The latest version of all legislation, regulations, industry codes of practice and Australian/international standards, or the version specified by the local regulatory authority, must be used, and include one or more of the following:

legislative requirements, including work health and safety (WHS)

industry codes of practice and guidelines

environmental regulations and guidelines

Australian and other standards

licence and certification requirements

Procedures

All operations must be performed in accordance with relevant procedures.

Procedures are written, verbal, visual, computer-based or in some other form, and include one or more of the following:

emergency procedures

work instructions

standard operating procedures (SOPs)

safe work method statements (SWMS)

formulas/recipes

batch sheets

temporary instructions

any similar instructions provided for the smooth running of the plant

Records

Records will be specified in the organisation’s record keeping processes and procedures and include one or more of the following:

hard copy, such as documents, images, reports and forms

electronic, such as documents, images, reports, forms, databases and spreadsheets

physical, such as samples of products or materials

Non-routine problems

Non-routine problems must be resolved by applying operational knowledge to develop new solutions, either individually or in collaboration with relevant experts to:

determine problems needing action

determine possible fault causes

develop solutions to problems which do not have a known solution

follow through items initiated until final resolution has occurred

report problems outside area of responsibility to designated person

Non-routine problems are unexpected problems, or variations of previous problems and include one or more of the following:

lost files

misfiling

poor controls

insufficient space/storage facilities

incorrect destruction of records

Operational knowledge includes one or more of the following:

procedures

training

technical information, such as journals and engineering specifications

remembered experience

relevant knowledge obtained from appropriate people